The first time I came across an MCG (My Crisis Gear) Tactical product, I wasn’t sure what to make of it. The product specs sounded too good to be true. After buying a few of their products, my experience is that they sell decent products, especially for the price point. I’m happy with the handful of products I’ve purchased. Just be careful with their rebilling/subscription model.

MCG Tactical, short for My Crisis Gear, is a Texas-based company that sells a range of tactical equipment. Their product line includes night vision optics like the DarkForce Night Vision Binoculars and Raven Night Vision Monocular, as well as tools such as the Boar Green Laser Boresighter and Black Rhino Tactical gear.

This review highlights key aspects of MCG Tactical’s products and services based on verified user experience and common customer feedback.

Product Performance

MCG Tactical offers gear designed for rugged use and preparedness scenarios. Two of their most talked-about products are:

• DarkForce Night Vision Binoculars: Known for strong low-light clarity, these binoculars are built for nighttime use in outdoor settings. They offer reliable visibility without the need for a flashlight or artificial light source.
• Raven Night Vision Monocular: A compact, lightweight tool suitable for those needing mobility. Its performance is praised for ease of use and crisp imaging in darkness.

Customers who have used these items generally report satisfaction with the build quality and performance. Both are frequently cited for enhancing visibility in natural, low-light conditions.

MCG Tactical Complaints

Most MCG Tactical complaints do not concern product quality. Instead, the primary issue involves unexpected rebilling through an automatically added subscription.

When a customer purchases from MCG Tactical, the checkout process typically includes a pre-selected subscription to the NSRA Membership. If this option isn’t manually deselected, the customer will be billed for the membership in subsequent months.

This has led to confusion and frustration among buyers who were unaware of the subscription at the time of purchase. The issue is avoidable by carefully reviewing and adjusting options at checkout.

Customer Support and Policies

MCG Tactical emphasizes responsive customer service and a buyer-friendly return policy. Their standard policy includes:

• 60-day no-questions-asked returns: Customers can return products within 60 days for a full refund, regardless of the reason.
• Direct support access: Questions and concerns can be addressed via phone or email, and users report relatively fast resolution times for order or billing issues.

Overall Brand Summary

MCG Tactical reviews indicate that the company delivers well-made tactical products suited for outdoor and preparedness use. Items like the DarkForce and Raven optics are often described as dependable and effective in real-world conditions.

Buyers should be mindful during checkout to avoid unintentional subscription charges. While the company is transparent about its Texas roots and commitment to customer satisfaction, the default NSRA membership can catch some buyers off guard.

In short, MCG Tactical provides quality gear backed by strong service, but shoppers should pay close attention to billing details before finalizing a purchase.